Our production equipment is collocated at a facility that provides 24-hour physical security, redundant electrical generators, and other backup equipment designed to keep servers continually up and running.
TeamUnify leverages the strongest encryption products to protect customer data and communications, including 128-bit Thawte SSL Certification. The lock icon in the browser indicates that data is fully shielded from access while in transit.
Users access teamunify only with a valid username and password combination, which is encrypted via SSL while in transmission. Users are prevented from choosing weak or obvious passwords.
Operating System Security
TeamUnify enforces tight operating system-level security by using a minimal number of access points to all production servers. We protect all operating system accounts with strong passwords, and production servers do not share a master password database. All operating systems are maintained at each vendor's recommended patch levels for security and are hardened by disabling and/or removing any unnecessary users, protocols, and processes.
Whenever possible, database access is controlled at the operating system and database connection level for additional security. Access to production databases is limited to a number of points, and production databases do not share a master password database.
Server Management Security
All data entered into the TeamUnify application by a customer is owned by that customer. TeamUnify employees do not have direct access to the TeamUnify production equipment, except where necessary for system management, maintenance, monitoring, and backups. The TeamUnify Engineering team provides all system management, maintenance, monitoring, and backups.